General Terms and Conditions of Sale

 Article 1. General 1.1 All our offers are subject to the present general terms and conditions, unless previously waived in writing by us. 1.2 By the mere fact of placing an order, the customer accepts the present general terms and conditions of sale, waiving the general and special terms and conditions mentioned in his own order forms, letters or commercial documents, even if these are handwritten before or after our documents are drawn up. 

Article 2. Services 2.1 We provide two types of services to our customers: - consultancy services; - the management of complete projects; - ad-hoc consultancy services. 2.2 Our quotations state precisely the main purpose of our services and their price. The customer understands, however, that the implementation of complete projects may give rise, in addition, to additional services depending, in particular, on the evolution of the customer's requests (modifications/additions to the initial project, etc.). 

Article 3. Deadlines 3.1 Delivery times are given as an indication only, unless the contract expressly specifies a formal delivery date in writing. 3.2 Any delay in performance shall not under any circumstances give rise to rescission of the contract or order, or to damages.   3.3 We are exempt from the agreed terms of delivery in the event of force majeure or any other cause beyond our control. 

Article 4. Intellectual property rights 4.1 We retain intellectual property in the broadest sense, with nothing reserved or excepted, of all our work in the context of our consultancy assignments (one-off services or complete projects). 

Article 5. Liability 5.1 The customer assumes full responsibility for the content of the information, images, sounds, etc. published on his website and/or contained in his computer programs. The customer declares that he is fully aware of the obligations he assumes in his capacity as owner and user of the IT products we analyze as part of our assignments (website, computer programs, etc.). As such, he/she is responsible for their use with regard to intellectual property law, the protection of privacy and the prohibition of the dissemination of statements and/or images inciting racial hatred. 5.2 Any complaints concerning our services must be sent to us in writing within eight days of their completion or, in the case of complete projects, of their receipt. After this period, we cannot be held liable. 

Article 6. Payment   6.1 Our invoices are payable on the due date indicated on the invoice. Otherwise, they are payable in cash. 6.2 In addition, any amount due which has not been paid by the due date of the invoice will be increased by a fixed indemnity equivalent to fifteen percent (15%) of the total amount of the invoice, with a minimum of €150. This indemnity will bear interest at the legal rate immediately and without prior formal notice.   

Article 7. Disputes All disputes shall fall within the exclusive jurisdiction of the courts of the judicial district of Brussels, even in the event of a warranty claim or multiple defendants. However, we reserve the right to summon before the Judge of the seat of the defendant or one of the defendants. No method of payment or execution will bring novation or derogation to the present express clause of exclusive attribution of jurisdiction. Belgian law shall be exclusively applicable.